Trayline Supervisor – Healthcare Operations

•       Ensures tray line start times and delivery times are met.
•        Oversee tray line operations in accordance with established standard of quantity, quality control, taste and presentation, temperature and delivery.
•        Supervise tray line personnel and work in a cooperative manner with team members, guests, and client personnel.
•        Operational oversight with a hands-on leadership style, with competencies of all areas of the tray line operation.
•        Maintains a neat, clean, well-groomed appearance.
•        Liaises with direct manager to ensure the support to the team.
•        Ensure the highest standards of food safety and hygiene are consistently maintained in accordance with the Quality Assurance Program, safe work practices are followed.
•        Ensure the personal working hygiene standards meet both the company and statutory requirements.
•        Assist in the completion of employee evaluation or appraisals as per company procedure, to include improvement plans.
•        Manages effective training and development of all team members, identifying any gaps to direct line manager.
•        To report any equipment defects, maintenance requirements that will hamper the expected level of service.
•        Attended daily meetings, briefing, trainings, meetings as and when required.
•        Perform additional duties and any other tasks, as requested by the Manager.
•        Duties listed are not limited to specific location, if required should be willing to work in any location and as assigned by the department manager across KSA.
• Others:
•        Guiding, supporting, monitoring, evaluation, and training of staff.
•        Monitoring and maintaining levels of conduct and work performance.
•        Take personal responsibility for closing identified development gaps and future requirements.

·       Aware of basic food and beverage knowledge

·       Good in communication skills, both written and verbal

·       Fluent in English and working knowledge of Arabic would be an added advantage.

·       Ability to work effectively under pressure and willingness to work for long and extended hours besides multitasking.

•  Well groomed, friendly, cheerful, and polite attitude