Officer, Technical Operations

Organize, control, and administer all Technical Operations activities, including maintenance support, technical projects, facilities, equipment, and related functions. Plan staffing requirements and provide the necessary support to achieve the Company’s goals and objectives.

• Establish effective information and communication systems to ensure that technical updates, revised procedures, regulations, project information, and administrative instructions are communicated and implemented promptly.

• Ensure the smooth and efficient functioning of all Technical Operations activities.

• Maintain strict confidentiality regarding management policies, technical information, projects, employee matters, and other sensitive departmental issues.

• Ensure the proper utilization and maintenance of office equipment, technical tools, systems, and other departmental resources.

• Maintain and regularly update Technical Operations statistics, performance data, maintenance records, and project progress reports, keeping senior management and concerned departments informed.

• Ensure that required reports are received from all Technical Operations sections and prepare consolidated weekly and monthly reports for relevant stakeholders.

• Maintain an efficient filing, document-control, and information-flow system for technical records, drawings, manuals, maintenance documentation, and departmental correspondence.

• Monitor the validity of required technical certifications, permits, access passes, driving licences, and other authorizations for Technical Operations employees.

• Coordinate the annual inventory of fixed assets, technical equipment, tools, and capital assets with the relevant supervisors, and follow up on inventories across Technical Operations units.

• Follow up on important meetings, action items, commitments, and decisions involving Technical Operations senior management.

• Monitor Technical Operations plans, maintenance schedules, technical projects, and assigned initiatives, and regularly brief senior management on their progress.

• Communicate relevant workforce, administrative, and technical information to Technical Operations senior management to support effective decision-making.

• Participate in scheduled technical meetings, project briefings, operational coordination meetings, and other meetings as required.

• Provide technical and administrative support to operational areas during peak periods, emergencies, projects, equipment failures, and whenever required.